Have questions? See Frequently Asked Questions

You can buy our products through the “Store

Simply select your desired products, click buy to add to cart and then go to checkout and fill in the payment/shipping details.

After payment is completed, the period for manufacturing the piece and delivery begins. 

You can track your orders in “My Account

If the purchase is for a “Personalized Pop” or “wedding cake topper”, it is also necessary to send photos of the person or character with all their desired characteristics via our Instagram.

Do you want to buy a personalized Pop of a person or character that is not available in our store? No problem. That’s why we’ve added the option to buy a “Personalized Pop”, in which the customer will send us photos and all the details they want for this piece via Instagram.

Just go to “Store”, enter the “Personalized Pop” product, make the purchase and send us photos and details for making this personalized piece.

After payment confirmation, a period of 60 days begins for the preparation and shipping of the order. The tracking code will be made available as soon as possible.

If the order is delayed or advanced, we will inform the customer!

Remembering that our store is located in Brazil, so shipping may take up to 30 days after shipping.

Payment is made via PayPal with 100% security.

– United States
– Cadana
– United Kingdom
– Australia
– Argentina
– Austria
– Belgium
– Chile
– Colombia
– Croatia
– Denmark
– Ecuador
– Finland
– France
– Germany
– Greece
– Hong Kong
– Iceland
– Ireland
– Italy
– Mexico
– Netherlands
– New Zeland
– Norway
– Panama
– Paraguay
– Peru
– Poland
– Portugal
– Spain
– Switzerland
– Taiwan
– Uruguay

In our online store we deal with cold porcelain clay crafts in the Funko Pop format.
Personalized pieces handmade by an artisan.Peças personalizadas feitas a mão por uma artesã.

cold porcelain clay is a very resistant and durable material. We recommend that you do not expose the product to water, alcohol and similar substances. Care for My Piece?

We guarantee complete confidentiality of all customer information and personal data. No information will be disclosed or shared with third parties. Biscuwitch does not allow the publication, display or sending of any communication between the customer and the store, whether related to orders, purchases or other matters discussed on our service channels, including social networks.

Orders

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Store Policies

Read the Store Policies and ask any questions you may have before purchasing!

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